About iMonitorIT
Since 2008, we've been the trusted partner for companies worldwide, providing professional telecommunications monitoring services that protect business-critical infrastructure.
Our Story
Founded in 2008, iMonitorIT began with a simple yet powerful vision: to protect the telecommunications infrastructure that businesses depend on every day. What started as a focused IVR monitoring service has evolved into a comprehensive platform serving companies worldwide.
Over the years, we've expanded our capabilities to include SMS monitoring, fax line monitoring, and enterprise solutions. Our commitment to innovation and customer success has made us a trusted partner for businesses across 16 different countries.
Today, we continue to push the boundaries of what's possible in telecommunications monitoring, helping businesses maintain the reliability and performance their customers expect.
Key Milestones
2000
Company founded
iFront End Technologies, Inc. established, focusing on IVR design, development and support.
2008
iMonitorIT IVR monitoring service offered
iFront End Technologies offers their iMonitorIT IVR monitoring service to the general public, previously only offered to existing customers.
2012
Expanded to SMS monitoring services
Broadened our capabilities to include comprehensive SMS campaign monitoring.
2018
Global expansion and enterprise solutions
Extended our reach globally and developed enterprise-grade monitoring solutions.
2025
Launch of Channel Partner Program
Introduced our white-label channel partner program for resellers and integrators.
Our Mission & Values
Guiding principles that drive everything we do
Reliability
We understand that your telecommunications systems are critical to your business. We provide 99.9% uptime monitoring to ensure your infrastructure is always operational.
Innovation
We continuously invest in cutting-edge technology to provide the most advanced monitoring solutions available in the market.
Partnership
We believe in building long-term relationships with our clients, working as an extension of your team to ensure your success.
Customer Focus
Your success is our success. We're committed to providing exceptional service and support to help you achieve your business goals.
Our Mission Statement
"To provide world-class telecommunications monitoring services that protect our clients' critical infrastructure, ensuring their business operations run smoothly and their customers receive the reliable service they expect. We are committed to continuous innovation, exceptional customer service, and building lasting partnerships that drive mutual success."
Our Team
Experienced professionals dedicated to your telecommunications monitoring needs
Engineering Team
Our telecommunications engineers bring decades of combined experience in designing and implementing monitoring solutions for complex infrastructure.
Support Team
Our 24/7 support team is always ready to help you with any questions or issues, ensuring your monitoring systems run smoothly.
Analytics Team
Our data analysts work continuously to improve our monitoring algorithms and provide you with actionable insights.
Our Team by the Numbers
Ready to Protect Your Infrastructure?
Join companies worldwide who trust iMonitorIT for their telecommunications monitoring needs.