Terms of Service

Last updated: December 8, 2025

1. Agreement to Terms

By accessing or using the iMonitorIT website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily access the materials on iMonitorIT's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

3. Service Description

iMonitorIT provides professional telecommunications monitoring services, including but not limited to:

  • IVR (Interactive Voice Response) monitoring
  • SMS monitoring
  • Fax line monitoring
  • Auto attendant monitoring
  • Related telecommunications infrastructure monitoring services

4. Account Registration

To access certain features of our services, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

5. Payment Terms

If you purchase services from iMonitorIT:

  • You agree to pay all fees associated with your subscription or purchase
  • Fees are billed in advance on a recurring basis unless otherwise stated
  • All fees are non-refundable except as required by law or as explicitly stated
  • We reserve the right to change our pricing with 30 days' notice
  • Failure to pay may result in suspension or termination of services

6. Service Availability

While we strive to provide continuous service availability, we do not guarantee that our services will be available at all times. We reserve the right to:

  • Perform scheduled maintenance
  • Make unscheduled emergency repairs
  • Modify or discontinue services with reasonable notice

7. User Conduct

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful, offensive, or illegal content
  • Interfere with or disrupt the services or servers
  • Attempt to gain unauthorized access to any portion of the services
  • Use automated systems to access the services without permission

8. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by iFront End Technologies, Inc. or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

9. Disclaimer

The materials on iMonitorIT's website are provided on an 'as is' basis. iFront End Technologies, Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

10. Limitation of Liability

In no event shall iFront End Technologies, Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on iMonitorIT's website, even if iFront End Technologies, Inc. or an authorized representative has been notified orally or in writing of the possibility of such damage.

11. Indemnification

You agree to indemnify, defend, and hold harmless iFront End Technologies, Inc., its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the services or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the services will immediately cease.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which iFront End Technologies, Inc. operates, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the services after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@imonitorit.com